Customer Support

About brvsh
brvsh is a product of Beta Ro Omega, LLC. Based out of Arvada, Colorado, Beta Ro Omega seeks to provide a wide range of technology-based products and services to consumers around the world.

Payments are accepted via Google Checkout, PayPal, or Amazon Checkout and are subject to each service's respective terms, conditions, and requirements.

Returns, Exchanges, & Cancellations
Defective merchandise may be returned or exchanged within 30 days of delivery for a full refund. Items should be returned with their packing slip or purchase receipt, and in their original packaging. Please clearly indicate whether you would like a refund or exchange. If you are returning the product for any reason other than manufacturing defect, we will gladly refund your purchase price, minus a 20% restocking fee. All returns must be shipped to Beta Ro Omega, LLC prepaid. Beta Ro Omega, LLC will, at its discretion, replace the defective item and ship it to you postage paid. Orders may be cancelled prior to shipment with no restocking fee charged. Refunds will be applied via the payment service used at the time of purchase.

CO Sales Tax
Sales tax is added for Colorado residents during checkout (we don't like it either).

Shipping & Handling
Shipping and handling inside and outside the U.S. is a flat fee of $4.49. All orders (both international and domestic) are shipped via USPS First Class Mail. Unfortunately, USPS does not offer tracking service. Estimated times for delivery may be found at You will receive an automatically generated email confirming the shipment of your order. If you do not receive this email, check your spam folder.

Orders placed by 1PM MST/MDT usually ship within 72 hours, provided the items are in stock. We will make every effort to send out your order as quickly as possible, however part or all of your order may be delayed due to item availability or seasonal backlog. The customer is responsible for making sure the correct shipping address is provided at the time of purchase.

**Please note: We are unable to make changes to your address or your order for any reason whatsoever after your order has been submitted. Please make sure to update your address with the payment service you choose to use prior to submitting your order. If your package is returned to us marked "undeliverable", we will refund your purchase price, but not your shipping fees.

If you reside outside the United States, your local government may impose import duties and/or VAT (Value Added Taxes) on shipments from outside your country. You are responsible for paying any taxes, duties and/or customs fees charged by your government. Beta Ro Omega LLC is required by law to declare an accurate commercial value on all non-U.S. shipments. We are unable to honor any requests to adjust the actual value of an order on the customs documentation.

If you have additional questions or problems with your order, please send an email to

© 2010 Beta Ro Omega, LLC
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